At Eden Soap Company, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
SHIPPING POLICY
What You Need to Know
Free Shipping on US Orders Over $50
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
RETURNS
How It Works
Made with the finest ingredients from nature's gardens, our soaps are hand-crafted in the USA in small batches, individually poured and color-swirled. Due to the handmade nature of our soaps, each bar is unique and may have slight variations in color, layers and swirls. Each bar is hand-cut to at least 4oz, so weight may also vary slightly.
Soaps made from natural ingredients always contain glycerin as a by-product. Commercial soap products remove the glycerin to use in other products, such as creams and lotions. The glycerin in our soaps remains intact to help retain the moisture in your skin, and restore your skin to its natural health and beauty.
Due to the nature of our products, returns and exchanges are not permitted. However, if there has been a mistake on our part, we will do our best to resolve the issue.
ABOUT OUR PRODUCTS
How They Work
Always test new products on a small area of skin before using on your full body. If irritation occurs, discontinue use immediately. Avoid getting soap or other products in your eyes and other sensitive areas.
Our products make no claim to diagnose, prevent, treat or cure any disease or skin condition. Please check all ingredients for any possible allergens and consult with a physician prior to use if you have any concerns about current or past medical conditions.
Even with naturally-derived ingredients, some individuals may develop a reaction that is unique to them. As with any product, discontinue use if you experience discomfort, irritation or other indication that the product may not be appropriate for your individual body chemistry.
Natural soaps will last longer if kept dry between uses. Store your soap in a cool, dark place such as a closet or cupboard until ready to use. After use, place your soap on a well-draining soap dish or wire rack, away from direct streams of shower or faucet water. Soap left on a non-draining surface or in standing water may melt prematurely.
OUR PRIVACY POLICY
Your Data is Secure
We understand your privacy is of the highest importance to you, and it is to us.
We want you to shop with confidence, time and time again,
and will never sell or disseminate your personal data.
This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchased has been completed.